Ground Support

Handling Fuelling Concierge

Handling

With a legacy in aviation support extending back to 1981, we have exceptional experience in the provision of ground handling services. Wherever you are located in the world, HADID can provide reliable on-demand ground handling. Utilising our network, we boast exceptional geographical reach and we are determined to deliver excellent value to our clients through our global chain of partners and representatives. For all types of aircraft, HADID provides consistently high quality services whilst minimising turnaround times.

Global experience and local knowledge allow us to arrange safe and efficient ground handling services wherever required and without the worry of overpaying. Our highly experienced international teams are trained, certified and vetted to ensure high standards are maintained. Furthermore, HADID stations and operations control centres are active 24/7 to ensure your requirements are always met.

Find out more: ops@hadid.aero

Fuelling

Our aviation fuel services aim to offer you complete peace of mind, guaranteeing a reliable, timely and efficient fuel supply. Benefiting from economies of scale, we are able to offer very competitive rates to our customers. In addition, we are proficient in the provision of fuel at some of the most difficult locations, and with the assistance of our credit facility program we can counteract potential risks and help our clients to save. Our dedicated team of aviation fuel service professionals are always on hand to provide up-to-date aviation fuel quotations and to promptly meet your needs.

VAT Exemption and Reclemation Program

HADID offers Value Added Tax (VAT) Exemptions and Reclamation on fuelling across a growing list of countries throughout Europe.
Members of the HADID VAT Exemption and Reclamation Program are able to claim exemption from VAT at the point of uplift when pre-arranging fuel with HADID. Alternatively, we can assist members in reclaiming VAT after the provision of fuel services.

Find out more: fuel@hadid.aero

Concierge

Access a network of bespoke VIP services available 24/7. Our commitment to service professionalism goes beyond basic flight support. With a team of dedicated Concierge professionals, all trained and proficient in different languages, we are ready and waiting to organise your trip without any hindrances or disappointment. Our customisable services provide for every possible amenity including hotel booking, VIP transportation, meet and greet services, visa assistance, travel insurance arrangements, fine dining, security, car rentals, tours and guides, spa treatments, and chauffeured limousines.

Find out more: ops@hadid.aero

Meet and Assist

Arrange for a personal, dedicated meet and greet agent to escort you through the airport. Our supervisors will take care of transportation, luggage and visas, as well as relaying important information such as cancellations or timetables and guiding you through customs and other formalities to ensure that you save time and avoid any aggravations or hindrances. Move seamlessly through airport formalities and enjoy the freedom to focus on the purpose of your trip.

Porter Services
Transport from aircraft to terminal
Visas upon arrival
Arrangement for airport pickup and drop-off
Expedited check-in, passport and customs control
Transport from aircraft to terminal
Arrangement for airport pickup and drop-off

Hotel Bookings

Our experienced concierge team receive a stream of client feedback which has enabled us to determine the best hotels and accommodation and forge loyalty based relationships with those hotels which continue to impress. In turn, we are able to provide discounted rates and make speedy bookings. We are also up-front about any taxes or fees that may apply in order to mitigate any unexpected hidden charges.

Visa Assistance

We offer a quick, professional and reliable service to assist both passengers and crew. Our teams have the knowledge and experience to secure visas and related paperwork through any complex regulations.

Porter Services
Transport from aircraft to terminal
Visas upon arrival
Arrangement for airport pickup and drop-off
Expedited check-in, passport and customs control

Travel Insurance

Our team will compare and arrange travel insurance to find you the best offers available from the most trusted insurers at any given location.

Air Ticketing

We will book flights with your preferred airlines and organise tickets at the most competitive prices whilst avoiding stopovers where possible. Concierge at HADID are able to provide fast quotations and deliver air tickets according to your requirements and budget.

Transportation

HADID concierge is available to pre-arrange all of your transportation needs for your arrival be it car rental arrangements, chauffeured limousines or helicopter transportation.

Tours and Bookings

We can arrange exclusive fine dining experiences, guided tours and even spa treatments. Our experienced team know all the best venues!

Contact us

Enter your details in the form below to request no-obligation information on the services you require.

If you prefer - you can email us at: ops@hadid.aero

Our Services