Have you heard of HADID’s 1st Point Concierge services?

Sit Back, Relax and Enjoy your trip. Let the HADID 1st Point Concierge Team take Control of all your needs around the clock and around the world!

The experienced Concierge Operation’s Team concierge@hadid.aero is only an email away. Unlock a bespoke support network of services for VVIPS available 24/7.

Commitment to professionalism goes beyond the planning of your trip and flight support. We guarantee that no request is too great to arrange and ensure you experience a sophisticated and surprise-free journey in the air and on ground.

An expert in Flight Support and one of the oldest in the market, HADID is now enhancing the department that handles all concierge requests to provide more efficient services. We believe customer service is at the heart of the ultimate experience and with a team of over 15 dedicated Concierge professionals, all trained and covering many different languages, we are ready and waiting to organize your trip without any hindrances or disappointment. We offer a wide range of services to suit your needs. We know that travelling can actually be a relaxing and stylish endeavor so why settle for anything less? Our elite 1st Point Concierge services provide for every possible amenity including Hotel booking, VIP transportation, meet and greet services in more than 90% of the international airports, visa assistance, travel insurance, fine dining, security, car rentals, tours and guides, spa treatments, and chauffeured limousines.

Why 1st Point Concierge?

  • Experienced and Fast handling over 65,000 requests a year.
• 24/7/365 personal concierge service working globally to meet your requests.
• Time saving – dealing with flight booking, hotel itineraries and restaurant reservations.
• Exclusive privileges, preferential rates and bespoke lifestyle solutions offered to you by our

global concierge service.
• Total luxury with the very best life has to offer from our global network of clientele.

Sit back and relax, you are in good hands with 1st Point Concierge Services by HADID.



HADID International Services, headquartered in Dubai, UAE provides a diverse range of flight support services such as Permits, Handling, Fueling, Charter, Flight Planning, and Concierge services worldwide.

HADID is the oldest company in the corporate flight planning industry in the MENA region delivering locally developed knowledge and expertise with global impact. Today its services are requested over 3000 times a day worldwide. It comes therefore, as no surprise that HADID’s new offices will not only better support existing clientele but also significantly bring in new business potential.